Paston Surgery created a Patient Liaison Team in April 2016 to assist patients, Doctors, clinician’s and secondary care. The team’s function ranges from booking appointments to dealing with queries, communicating with clinical staff, correspondence relating to medical certificates, referrals, letters, medical reports, blood test forms, unplanned admissions, liaising with community teams, students/teaching etc
The Patient Liaison Team will also contact you with messages regarding appointments, results or any messages from the doctor.
The Patient Liaison Co-ordinator is Ali MacMillan who leads a team of 5 staff members.
The team members are:-
The Patient Liaison Team is staffed from 08.30 – 18.30 Monday to Friday.
If you have a query or would like to discuss a matter in more detail or find out more about the Patient Liaison Team, please do not hesitate to contact a member of the team.