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Useful Contacts

Emergency Services                       


Out of Hours Help and Advice Line          


Emergency Dental Services                        

01603 419800 

Social Services (General Enquiries )         

03448 008014

Social Services Out of Hours Emergency Line

01603 614022


Local and Community Hospitals:

Norfolk & Norwich University Hospital  

01603 286286

Cromer & District Hospital                           

01263 513571

Kelling Hospital                                                

01263 713333

Benjamin Court, Kelling                                

01263 511856

St Michael’s Hospital, Aylsham                  

01263 732341

North Walsham                                               

01692 500560

Spire Hospital, Norwich                

01603 456181


Local Pharmacies:

WELL North Walsham                                    

01692 402103

Boots North Walsham                                   

01692 402092

North Walsham Pharmacy                          

01692 400921



Adult / Children Services                             

0344 800 8020

Dementia Intensive Support Team         

01603 421421

Swift / Owl                                                         

01603 222334

Care and Repair                                                               

01263 516366

Carer Support                                                   

08088 089876

Housing Maintenance                                   

01263 513811


01603 611311

Wellbeing Service                                           

03001 231503

North Norfolk District Council                    

01263 513811


Benefits Help and Advice please visit

NHS Choices please visit

Choose & Book Online booking and information please visit


Information and support for people with dementia in North Norfolk



Alzheimer’s Society

Tel: 01603 763556 (9am-5pm)

The Norfolk Dementia, Advice and Support Service. This is a good starting point and can put you in touch with other agencies including the local dementia cafés in your area.

Age UK

Tel: 01603 787111 (10am - 4pm)

General advice about staying well, advises about driving in later life, welfare, benefits and Money Matters. Age UK runs local dementia cafés in some areas.



Admiral Nurse Direct (Dementia UK)

0800 888 6678

National Helpline offers practical advice and information



Central Norfolk Admiral Nursing Service

Support for those caring for someone with a diagnosis or suspected diagnosis of dementia with complex and multiple needs. GP referral only.



British Red Cross – Norfolk Head Office

Coronation Road Norwich NR6 5HD

Tel: 01603 426 361

  • Equipment Loans – available from sites across Norfolk
  • Home from Hospital (Settling in service) - arranged as needed by hospital team

Carers Helpline: 0800 083 1148  Local Councils offer practical advice and financial help with housing, home repairs, adaptions and improvements. Also Handyperson schemes and Trusted Traders

District Councils

Carers Matter Norfolk

  • Broadland District Council   Tel: 01603 431133
  • North Norfolk District Council       Tel: 01263 513811    



Handyperson Schemes:




Local Hospices & Support

Support for people with life limiting illnesses including dementia. Hospices serving North Norfolk are:-

  • Priscilla Bacon Lodge – Norwich Tel: 01603 255720
  • Norfolk Hospice, Tapping House, Hillingdon Tel: 01485 601700



Norfolk County Council

Tel: 0344 800 8020

Monday to Friday 9am - 5pm

Information on all County Council services including social care and support, emergency duty team and Swifts.




Norfolk Personal technology solutions and Telecare equipment

Contact through Norfolk County Council

0344 800 8020



Herbert Protocol

Scheme which compiles useful information to be kept at home which could be used in the event of a vulnerable person going missing:



Dying Matters / Be Ready for It!Useful online resource of helpful information, lists and reminders to help you plan and share your end of life wishes. No phone number.


More detailed information with additional resources and contact details can be found on the North Norfolk CCG website in the “Your Health” section.


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