Doctors
Dr Anna Malpas-Sands
GP Partner
MBBS (London 1995), MRCGP, DRCOG
Female
Interests:
Dr Rosie Kelly
GP Partner
BSc Hons, MBBS, MRCGP
Female
Interests:
Dr Alexander Mitchell
GP Partner
MBBS
Male
Interests:
Dr James Rowson
GP
BSc (Hons), MB/BS, MRCGP
Male
Interests:
Dr Stephen Domek
GP
MBBS, BSc Hons, MSC, MRCGP
Male
Interests:
Nursing Team
Nurse Practitioners
Primary care nurse practitioners are generalists who work in family health clinics or hospitals. They provide general and preventative care, conduct check ups, treat illnesses, order lab tests and prescribe medication for children and adults.
Tracey Medler
Primary Care Nurse Practitioner
Practice Nurses
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long term health conditions such as asthma or diabetes, minor ailment clinics and cervical smears.
Michele Annis
Practice Nurse
Healthcare Assistants – HCAs
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
Mark Raymer
Healthcare Assistant
Erin Jackson
Healthcare Assistant
Clinical Team
Clinical Pharmacist
Clinical Pharmacists are experts in medicines and can help people stay as well as possible. They support those with long-term conditions like asthma, diabetes and high blood pressure or anyone taking multiple medicines.
June Hughes
Clinical Pharmacist
First Contact Physiotherapist (FCP)
FCPs in general practices are experts in musculoskeletal conditions. They are able to assess, diagnose and refer for physiotherapy treatment in secondary care. They specialise in assessing and advising on a range of complex muscle and joint conditions.
Hetty Lamb
First Contact Physiotherapist
MIND Enhanced Recovery Worker
MIND, the Mental Health Charity, have Enhanced Recovery Works that can assist patients with low level anxiety or depression, bereavement, social isolation, loneliness, gender identity, getting out and about, retiring, goal setting, coping skills, confidence and self-esteem, care support and major life changes.
Social Prescriber Link Workers
Social prescribing involves helping people to improve their health and wellbeing by connecting them to activities in the community. Link workers connect those feeling lonely, overwhelmed or in need of help to a range of local support, from community and activity groups to work, debt or housing advice.
Care Co-Ordinator / Navigator
Care Co-ordinators / navigators working in practice reception teams are specially trained to know about the care and services available to you at your surgery and in your area. While the name of this role may differ in your practice, they’ll listen and talk to you in confidence about your health problem, to understand your needs so they can book you an appointment with the right healthcare professional or service.
Lindsay
Care Co-Ordinator / Navigator
Rebecca
Care Co-Ordinator / Navigator
Rachel
Administrator – Patient Liaison Team
Practice Team
Practice Management
David Morter
Practice Manager
Valerie Wharton
Operations Manager
Belinda Harvey
Data and Compliance Manager
Oliver Rowsell
IT Coordinator
Yvette
Dispensary Manager
Bianca Cini
Finance Officer
Administration
Helen
Practice Secretary
Jacqui
Administrator – Patient Liaison Team
Helen
Administrator – Patient Liaison Coordinator
Carole
Admin/Scanning
Lindsey
Admin/Scanning
Julie
Admin/Registrations – Patient Liaison Team
Dolores
Admin/Summariser
Dorothy
Administrator – Patient Liaison Team
Lauren
Administrator – Patient Liaison Team
Rebecca
Administrator – Patient Liaison Team
About the Patient Liaison Team
Paston Surgery has a patient liaison team to assist patients, doctors, clinicians and secondary care.
The teams functions range from:
Dealing with queries
Communicating with clinical staff
Contacting you with messages regarding appointments, results or any messages from the doctor
Correspondence relating to:
Referrals
Letters
Medical reports
Blood test forms
Unplanned admissions
Liaising with community teams
Students/teachers etc.
The patient liaison team is staffed from Monday to Friday at 8.30am – 6.30pm.
If you have a query, would like to discuss a matter in more detail or to find out more about the patient liaison team, please do not hesitate to contact a member of the team.
Dispensing Team
Yvette
Dispensary Manager
Tracey
Senior Dispenser
Tracey
Dispenser
Samantha
Dispenser
Kiamara
Dispenser