Please allow 2 complete working days from our receipt. You will need to allow 4 days if you order from a chemist.
We can dispense medicines to patients who live more than a mile from the surgery. For safety reasons we do not take repeat requests over the telephone. Alternatively, you can order repeat prescriptions via our online services, SystmOnline. If you are not registered, please register online.
If you need medication outside normal working hours contact the 111 service by calling 111 (available 24 hours).
Electronic Prescription Service
Arrangements can be made with the surgery or a local pharmacy for repeat prescriptions to be automatically generated each month. Please register for the EPS if you wish to do so. For more information, please contact the dispensary or your chosen pharmacy.
- If you live more than 1 mile from a pharmacy your prescription and medication will be processed by the surgery.
- If you live within a 1 mile radius from a pharmacy your repeat prescription will be given to you to take to a pharmacy of your choice.
At present, you may receive your prescription in one of two ways, either collecting from the surgery or providing a stamped and addressed envelope so that we can post it to you. If you would like the prescription sent automatically to a local pharmacy, please register for the EPS.
If you need to request your medication early or require it urgently, please let the dispensers know the reason for the early request.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review their regular medications and notification should appear on your repeat slip. Please complete a medication review and ensure that you request an appropriate appointment to avoid unnecessary delays to further prescriptions.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive governments have thought it reasonable to charge, for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.